Refund and Return Policy

At Alpha Dz, we prioritize your satisfaction and aim to address any concerns promptly. Our refund and return policy is applicable only in cases where a replacement cannot be provided and within 24 hours of purchase. In such instances, we may offer store credit as an alternative. Please note that activation keys are non-refundable and non-replaceable. Store credit, if provided, is non-withdrawable. We regret to inform you that we do not facilitate exchanges.

Conditions for Refund/Return

  • A replacement cannot be provided.
  • Request is made within 24 hours of purchase.

Store Credit

  • Store credit may be offered as an alternative.
  • Store credit is non-withdrawable.

Non-Refundable Items:

  • Activation keys are non-refundable and non-replaceable.


  • We do not provide exchanges.

Contact Us

 If you have any questions or concerns about our refund and return policy, please contact our customer service team at +213665671833 or We appreciate your understanding and cooperation.

Alpha Dz reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Alpha Dz. We value your trust in our products and services.